2026年最佳customer support工具
顶级customer support软件综合指南。比较功能、价格，找到最适合您的工具。
热门customer support工具
Intercom
Intercom is a customer messaging platform that combines live chat, chatbots, help desk, and product tours. Known for its modern approach to customer communication and AI-powered features.
Zendesk
Zendesk is the industry-leading customer service platform with the most comprehensive ticketing, knowledge base, and multi-channel support features. The go-to choice for enterprises worldwide.
热门比较
Intercom excels at modern, conversational customer engagement with AI. Zendesk excels at traditional ticket-based support with enterprise features. Your choice depends on your support philosophy.
Freshdesk offers similar core features at a lower price with a free tier, making it ideal for small to mid-size teams. Zendesk is the enterprise choice with the most integrations and advanced features.