2026年Freshdesk价格
Freshdesk价格计划、功能和价值的完整分析。
最后更新: 2026年2月
价格概述
Free / $18/agent/month
Starting Price
✅
Free Tier
Per agent pricing
Pricing Model
🧮 Freshdesk Pricing Calculator
150100+
Your Estimate
$60/month
$720/year
You save $180/year with annual billing!
PlanPro
Users5
Per user$12/mo
Included in Pro:
- ✓All features
- ✓Priority support
* Prices may vary. Check official website for current pricing.
包含功能
Free Tier2 agents
TicketingMulti-channel
AI ChatbotFreddy AI
Knowledge Base✅
Automation✅
ReportingGood
SLA Management✅
Multi-channelEmail, chat, phone, social
Integrations650+
API Access✅
Freshdesk值得吗?
✅ Worth It If...
- • More affordable than Zendesk
- • Easier to set up and use
- • Free tier for up to 2 agents
- • Good automation (Freddy AI)
- • Clean, modern interface
- • Part of Freshworks ecosystem
❌ Not Worth It If...
- • Fewer integrations than Zendesk
- • Reporting less powerful
- • Enterprise features less mature
- • Smaller marketplace
- • Community forums less active
与替代品比较
See how Freshdesk pricing compares to other Customer Support tools.
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