2026年Zendesk价格
Zendesk价格计划、功能和价值的完整分析。
最后更新: 2026年2月
价格概述
$25/agent/month
Starting Price
❌
Free Tier
Per agent pricing
Pricing Model
🧮 Zendesk Pricing Calculator
150100+
Your Estimate
$60/month
$720/year
You save $180/year with annual billing!
PlanPro
Users5
Per user$12/mo
Included in Pro:
- ✓All features
- ✓Priority support
* Prices may vary. Check official website for current pricing.
包含功能
Live ChatGood
AI ChatbotAnswer Bot
Help DeskIndustry-leading
Knowledge BaseZendesk Guide
Product Tours❌
AutomationAdvanced
ReportingAdvanced
Mobile SDK✅
Integrations1,000+
API Access✅
Zendesk值得吗？
✅ Worth It If...
- • Industry-leading ticketing system
- • Mature, enterprise-ready platform
- • Excellent multi-channel support
- • Powerful reporting and analytics
- • Massive marketplace of apps
- • Strong knowledge base (Guide)
❌ Not Worth It If...
- • Interface feels dated
- • Complex setup and configuration
- • Expensive for full feature set
- • Chat experience less modern than Intercom
- • Steep learning curve
与替代品比较
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